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FAQ

How many prices can be imported?

There is space for a maximum of 16 different icons on the wheel of fortune board. A maximum of 16 different prizes can therefore be defined. The prizes are played out differently depending on the prize category.

What price categories are there?

We distinguish between 3 categories:

Instant prizes
Instant prizes are distributed evenly over the duration of the promotion according to their number. You define a maximum daily quantity per instant price. No more than this predefined daily quantity will ever be played. This means you are always in control. For example: daily quantity of ballpoint pens: 200 pens.

Main prizes
Main prizes are timed and guaranteed. Main prizes are valuable individual prizes that also encourage visitors to spin the wheel of fortune. For example: Win a voucher for CHF 200 today.

Dynamic consolation prize
We have developed a clever and unique system for the rivets - the so-called "dynamic consolation prizes". This ensures that you don't run out of instant prizes. This is important because you never know in advance how many people will take part. The system can dynamically calculate how often the "loser" should come. All you have to do is specify until when you want to play (end of promotion). The wheel of fortune then determines whether more or fewer rivets have to be played. This prize is a filler between the instant and main prizes.

What is the best price for this?

• A favorable price that can be procured in large quantities: Sugus, Schöggeli,...
• No winner (there is simply nothing to win)
• Discount on a product or service (5%)

How many prices do I charge per day?

As it is rather difficult to predict how many games will actually be played at an event, it is advisable to plan well in advance. Perhaps you have empirical values or assumptions that you can make.

Here are a few guidelines:
Maximum value: approx. 3.5 games per minute (well-attended store opening, job fair with many participants).
For a well-attended trade fair, we expect approx. 400 prizes per day.

Helpful questions with regard to prices:

• What instant and main prizes do I want to award?
• How many are in my budget?
• Is there anything I already own in large quantities that I could give away as a consolation prize?
• Do I have leftover stock, for example?
• Do you want people to win nothing?
• What could I still give the losers? 
  • An insider tip from my company
  • The link to our homepage, to the new promotion, to our job portal...

The possibilities are endless.

Further inputs for the prices (number):

• For in-house promotions, for example, sales figures with reference data
• For events with invited guests, the registrations
• For trade fairs, ask the organizer for visitor figures from previous years if necessary

When and how do I get the wheel of fortune?

We send the wheel of fortune in a gray Raku box (60x30x40cm) by Swiss Post.

You are welcome to give us your desired delivery address and the device will be with you 2-3 days before your event. This gives you enough time to test it before the event. As long as it can be received, we will also send it directly to trade fair and event venues.

It will be returned in the same way. The return form is already addressed and stamped. The transport box can simply be handed in at a post office.

Does the wheel of fortune need constant supervision?

It is highly recommended that the wheel of fortune is used under supervision. First and foremost, so that the prizes can be handed in correctly. But above all, it is a wonderful tool for getting into conversation with people.
Many an acquisition has already taken place on a wheel of fortune. It is therefore worth employing trained, courteous and competent staff. 

Is it possible to use the wheel of fortune as an app or online?

No. At the moment, the digital wheel of fortune is only available in physical form.

What is the printer function?

The printer version allows you to print out and give your participants an individualized receipt for each prize. You decide whether to place a message, an entry or a QR code. You can assign different receipts for each prize or print the same receipt for each game.

What is meant by sustainable pricing strategies?

Sustainability does not only mean the optimization, predictability and reduction of physical giveaways. The digital wheel of fortune can be used to promote sales in the future, for example (discount campaigns and vouchers), but also to win over customers with positive brand recognition for future interactions. This creates a lasting effect for the brand or company.

Can I control the wheel of fortune myself or change and adjust the prizes?

Yes, both the amount of prizes and the pause mode can be adjusted and set on site - and during use - at any time. The only requirement is a smartphone or laptop on site. The QR code and password for connecting to the Wheel of Fortune's internal Wi-Fi can be found on the back of the device.

If the mobile router in the wheel of fortune can connect to the 4G network, changes can also be made remotely. You will receive this access data on request.

How is the design created?

We create the layout according to your wishes and in your corporate design. The more information we have, the better we can represent your brand. Logo, color scheme, fonts, mood images and briefings for the planned event are useful information for us.
What if I don't like the design?
We create a first version for you to look at. Change requests can still be taken into account here.

What kind of screen can I connect?

Any screen or projector with HDMI connection in 16:9 format and min. 1920x1080 Px (HD) can be connected. We can supply a 24" monitor free of charge on request. The wheel of fortune can be used either vertically or horizontally with our supplied screen. If you use your own screen, please make sure that it works vertically or horizontally.

Why do I want a digital wheel of fortune?

• Plannable promotion possible
• Sustainability
• Great icebreaker and crowd puller (red buzzer + wheel of fortune = magic)
• Blends in perfectly with your look and feel.

Is a permanent rental possible?

Yes, renting over a longer period is possible. Please send your request directly to: digiwheel@mademarketing.ch

Can you buy the wheel of fortune?

No, the wheel of fortune cannot be purchased at the moment. Long-term rentals are possible on request. Send your request to digiwheel@mademarketing.ch.

Can I show my own pictures and videos on the wheel of fortune?

Yes, the device can play a video in pause mode. Send us a request with your video with the following specs: 1920x1080px in landscape format or 1080x1920px in portrait format as mp4.

How can I generate leads with the wheel of fortune?

The easiest way to implement this is with a digital form tool. The customer can fill this out on their own smartphone and show the confirmation page to the promoter. QR codes with a link to the landing page can be advertised at the POS. The creation of QR codes and landing page is not included in the price. 

Our experience shows that the activation remains in the minds of the participants and arouses interest. This can and should definitely be used in the POS moment. 

How much in advance do I have to order the wheel of fortune?

We need all the information to program the wheel of fortune at least 2 weeks before the dispatch date. We can also react at short notice for an express surcharge.

What happens to my data and information after the event?

By confirming the offer, you agree to our terms and conditions and thus to a possible publication of the pictures of your wheel of fortune and your promotion. These may appear on LinkedIn, Instagram and/or our website.

Is there an evaluation of the number of games?

Yes, you can view the evaluation at any time via the Wheel of Fortune app. The digital wheel of fortune must be connected to the power supply and running.

What happens in the event of a power failure?

The device must be restarted again, but the game is saved in the background and can be continued after the restart.

What is the procedure?

Here again in brief:

• Make a contact request via button or 15min call (see top of page)
• You will receive your non-binding offer by e-mail
• Confirm the offers and send us all graphic and technical details as well as the framework conditions of the planned event at least two weeks before the event.
• Receive your personalized design via link for viewing.
• Make changes if necessary.
• As soon as the device has been approved, we will send it by Swiss Post.
• After your event, the device will be sent back with the prepaid return envelope.
• As soon as the device is back with us, we will send you the invoice by e-mail.

Is the design and layout included in the price of 1950?

Yes, the individual design and icons worth CHF 600 are included.

What do I need to operate the wheel of fortune?

If you do not want to make any changes (e.g. number of prizes, rivets, etc.) during the promotion, you only need a standard power connection.

Otherwise, you will need a smartphone, tablet or PC with which you can connect to the device's network via QR code and log into the backend. The device itself is equipped with a router, so an internet connection is not necessary.